Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a:

Master Data Analyst 

Be part of the movement - and play your part.   

About the role

As a Master Data Analyst, you will work closely with local business units and colleagues across multiple departments. While your daily work will include the creation and maintenance of product or customer data (depending on the team you join), a key part of this role is taking ownership of Master Data processes end-to-end.

You will analyse how Master Data flows through the organisation, map processes, identify bottlenecks, and propose improvements that enhance data quality, efficiency, and standardisation. You will also represent the Master Data team in cross-functional meetings, ensuring our processes and standards are clearly understood and continuously improved.

Depending on the team, your core operational responsibilities will include:

• Creation and maintenance of product data for DFDS duty-free shops on board our vessels and in ports, ensuring accurate pricing, availability, and categorisation.

• Creation and maintenance of customer accounts across all DFDS organisations, including verification of customer information, performing required checks, and ensuring accurate updates across operational and ERP systems.

Your main responsibilities will include:

Process Analysis & Improvement

• Analyse Master Data processes end-to-end and create clear process maps.

• Identify inefficiencies, gaps, and pain points in workflows.

• Propose and initiate improvements, including standardisation and automation opportunities.

• Support ongoing transformation initiatives by ensuring processes are aligned with business needs.

Master Data Operations

• Create, maintain, and update product or customer data in DFDS operational and ERP systems.

• Ensure accuracy, consistency, and compliance with Master Data standards.

• Perform bulk updates and support database clean-up and categorisation projects.

Business Awareness:

•       Understand the impact of Master Data on customer experience and operational efficiency.

•       Align daily work with broader business goals and transformation initiatives.

•        Ensure standards are upheld and represent Master Data in cross-functional meetings.

Data Analysis & Validation

• Use intermediate Excel functions (e.g., XLOOKUP, MAX IF, TRIM, ROUND, LEN, LEFT, RIGHT) to compare, validate, and analyse data.

• Investigate issues raised by colleagues, identify root causes, and escalate when needed.

Communication & Representation

• Represent the Master Data team in cross-functional meetings.

• Communicate clearly, ask questions, challenge assumptions when needed, and explain complex topics in a structured way.

• Build strong relationships with stakeholders across multiple countries.

Technical & Organizational Skills

• Work efficiently with large datasets in Excel.

• Manage tasks through ticketing systems.

• Prioritise effectively in a fast-paced environment and handle multiple tickets and projects simultaneously.

Teamwork & Adaptability

• Collaborate within a supportive team environment.

• Share knowledge and adapt to changing priorities and new projects.

We value both professional growth and strong teamwork. We enjoy shared lunches and monthly team-building activities, creating an environment where collaboration thrives. We work in a hybrid model (2–3 days per week from our Poznań office). For new joiners, we recommend spending the first 2–3 weeks in the office for a smooth onboarding experience.

About you

We believe the strongest teams are built on diversity and inclusivity. Different perspectives and skills make us better together, and we can’t wait for you to join.

What we’re looking for:

• Strong communication skills and confidence to speak up, ask questions, and represent your area.

• Comfortable speaking and writing in English (at least B2 level).

• Good knowledge of MS Office, especially advanced Excel.

• Analytical mindset with strong attention to detail and accuracy.

• Ability to analyse processes and visualise them through process maps.

• Curiosity and willingness to challenge the status quo.

• Ability to organise and prioritise tasks effectively.

• Familiarity with ticketing systems.

• Team player attitude and willingness to support others.

• 3–4 years of experience in Master Data or a similar role.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join!

Working at DFDS  

Join the movement and grow with us.  

What we offer:

• Scandinavian work culture: We value equality, teamwork, open communication, and work-life balance.

• Central office location: Modern workspace in the GLOBIS building at Rondo Kaponiera, just 10 minutes from Dworzec Główny.

• Hybrid work model

• Benefits: Private medical care (Luxmed), MyBenefit/Multisport, Multi.life platform

• Growth & development: Access to internal training programs, course funding, and internal career opportunities

• Engaging company culture: Team social time, weekly office activities, company events, Sport Division, Charity Division and DFDS Music Band

• Unique benefit: Free travel on our ships!

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.   

Are we a match? Then what are you waiting for? Apply Now.   

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.   

We look forward to hearing from you!