Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, you could be the newest addition to our team as a: 

Process Analyst (Transformation Office Team)

Be part of the movement – and play your part. 

About the role:

As a Process Analyst you will be responsible for analyzing, designing, and optimizing business processes to improve its effectiveness. This role involves working closely with various departments to identify areas for improvement, analyze data, propose potential solutions, and support implementation of changes that enhance overall end-to-end business performance. 

Your main responsibilities will include:

• Process Analysis: Conduct thorough analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.

• Process Design: Develop and document new processes or redesign existing ones to enhance efficiency and effectiveness.

• Data Collection: Gather and analyze data related to process performance using Power BI visual reporting, process maps, and statistical analysis.

• Stakeholder Collaboration: Work closely with Project Managers to support the delivery of global projects, T&I colleagues in the field of automation or system improvements, as well as department managers, team leaders, and team members to understand their needs and ensure process changes align with business goals.

• Manage stakeholders’ expectations to ensure project deliverables are aligned with business objectives.

• Flag all risks and issues occurring during delivery according to the agreed escalation matrix

• Foster a collaborative and inclusive team environment that values diversity and encourages innovation, driving transformation.

• Projects: Ensure that projects are delivered on time, within scope, and within budget.

 About you:

 We’re looking for a person who has:

• Excellent knowledge of MS Excel and Power BI – a must-have. D365 experience will be an asset.

• Experience in accounting, finance, or business. SME or SU experience will be an asset.

• A proven track record of process improvements aimed at increasing productivity.

• Proven ability to work on and manage multidimensional, cross-team improvement initiatives.

• Strong analytical and problem-solving skills, with focus on delivering goals regardless of challenges and pressure.

• Excellent communication, negotiation, analytical, and interpersonal skills.

• Fluency in English

• Green Belt certification will be an asset.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.   

Working at DFDS  

Join the movement and grow with us.  

What we offer:

• Scandinavian work culture: We value equality, teamwork, open communication, and work-life balance.

• Central office location: Modern workspace in the GLOBIS building at Rondo Kaponiera, just 10 minutes from Dworzec Główny.

• Hybrid work model

• Benefits: Private medical care (Luxmed), MyBenefit/Multisport, Multi.life Platform

• Growth & development: Access to internal training programs, course funding, and internal career opportunities

• Engaging company culture: Team social time, weekly office activities, company events, Sport Division, Charity Division

• Unique benefit: Free travel on our ships!

 While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.   

Are we a match? Then what are you waiting for? Apply Now.   

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.   

We look forward to hearing from you.